Effective February 14, 2025.
PLEASE READ THESE SUPPLEMENTAL TERMS OF USE FOR THE RACEWAY REWARDS PROGRAM CAREFULLY (“REWARDS TERMS”). BY ACCESSING OR USING THE RACEWAY REWARDS PROGRAM AND MOBILE APPLICATION (“MOBILE APP”), YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. THESE REWARDS TERMS INCORPORATE BY REFERENCE THE RACEWAY TERMS OF USE (AVAILABLE HERE) AND PRIVACY POLICY (AVAILABLE HERE) FOR THE RACEWAY SITES.
IF YOU DO NOT AGREE TO THESE REWARDS TERMS, YOU MAY NOT PARTICIPATE IN THE REWARDS PROGRAM.
You acknowledge (a) that you have read and understood these Rewards Terms; and (b) that these Rewards Terms have the same force and effect as a signed agreement. Your enrollment in or participation in the Rewards Program confirms your acceptance of these Rewards Terms and any such changes or modifications. If you do not agree to the Rewards Terms or any modifications or changes, your sole recourse is to cease participating in the Rewards Program. RaceWay reserves the right to disqualify Members who have violated these Rewards Terms or the RaceWay Terms of Use.
These Rewards Terms apply to your access to, and participation in, the RaceWay Rewards loyalty program and App, which is operated by our trusted third-party vendor, PAR Retail, on behalf RaceTrac, Inc., and its subsidiaries and affiliates, agents and licensees (collectively, “RaceWay” or “we”, “our” and “us”) in the United States through our rewards website and mobile application (the “Rewards Program”). These Rewards Terms do not alter in any way the terms or conditions of any other agreement you may have with us. The terms "Member," "Members," "you," and "your" apply to you as a member of the Rewards Program; the term "account" refers to your Rewards Program account.
We may change, modify, update, change, suspend, terminate and/or eliminate the Rewards Program and/or these Rewards Terms or any other policy or guideline pertaining to the Rewards Program, including without limitation eligibility for any or all rewards or offers and Points at any time and in our sole discretion. Any changes or modifications to these Rewards Terms will be effective immediately, unless otherwise stated, upon posting the changes or modifications to the applicable portions of the Sites, and you waive any right you may have to receive notice of any such changes or modifications. Your continued participation in the Rewards Program confirms your acceptance of any such changes or modifications.
This Rewards Program, including without limitation the Sites (only those portions related to the Rewards Program) and the portion of the Mobile App used to access your account (collectively, the “Mobile App” together with the remaining portion of the Sites used to access and use the Rewards Program, the “Rewards System”) is not targeted towards, nor intended for use by, any anyone under the age of 13. The Rewards System will be deemed part of the Sites.
Enrollment; Eligibility
Enrollment is available to U.S. residents only who are 13 years of age or older. If you are between the ages of 13 and 18, you may only use the Rewards Program under the supervision of a parent or legal guardian who consents and agrees to be bound by these Rewards Terms with respect to your use and participation in the Rewards Program and Rewards System.
To receive offers in app and/or through messaging from RaceWay in connection with age-restricted offers from RaceWay Rewards, you must be a resident of the United States and 21 years of age or older and verify your age through the app. You represent that you have entered your correct age when asked for confirmation at enrollment.
To become a member in the Rewards Program, you must complete the following steps:
To enroll in the Program, you must create an account by providing your phone number through the RaceWay Rewards app or the RaceWay Rewards webpage, or at the fuel pump or in-store point-of-sale at one of our participating store locations. After entering your phone number (or once your transaction is complete when enrolling at the fuel pump or register), you will receive an SMS text message with a unique link, which will take you to your RaceWay Rewards Program account.
Although not required, to take advantage of all of the benefits of the Program, you will be asked to provide additional information, including a valid email address and your date of birth. It is your responsibility to keep your phone number and/or email address up to date. You may update your personal information through the RaceWay Rewards app or the RaceWay Rewards webpage.
Earn points (“Points”) in your account when you purchase fuel at participating RaceWay locations only. Points will be earned and redeemed as specified here.
RaceWay Rewards program participants can earn Points from fuel purchases when they provide the phone number associated with their account at the fuel pump or in-store point of sale as follows:
Fuel: You will earn a specified number of Points for each gallon of gas you purchase.
Points are earned on the final amounts spent, excluding tax, on gallons purchased, as applicable, after discounts, coupons, and Rewards are applied. In order to receive Points you must enter your mobile phone number associated with your account when prompted at the fuel dispenser at the fuel pump or on the pin-pad.
Based upon the number of Points you earn, you may be eligible for rewards offers through your RaceWay Rewards account for redemption of fuel offers available in-store at participating RaceWay locations (“In-System Rewards”).
Earning Points at the Pump
For purchases at the pump, Members may earn points by typing in the Member’s phone number when making a fuel purchase. The member’s phone number will need to be previously entered into the Rewards System for this functionality to be enabled (see “Enrollment” above) and for Points to be earned for such purchases.
From time to time, due to technical or other difficulties, certain fuel pumps may not allow a Member to enter the Member’s phone number and earn Points at the pump. If you are not prompted to enter your phone number to earn Points at a fuel pump, please pay inside the store to be awarded your Points.
Points Calculations
For qualifying purchases of fuel inside participating locations as well as at the pump as described above, Members may earn Points according to the formula specified in the Rewards Points Terms.
All Rewards redemptions are subject to availability of applicable merchandise and/or available fuel offerings.
In-System Rewards: When you redeem an In-System Reward, you are redeeming the corresponding Points accrued on your account to earn such In-System Reward. (Your In-System Rewards will display the number of Points you will be redeeming if you elect to redeem the applicable In-System Reward.) Alternatively, you may choose not to redeem an In-System Reward (and associated Points) and instead continue saving such earned Points to earn different In-System Rewards. When making a purchase redeeming an In-System Reward using Points, you will need to enter the phone number associated with your account.
Substitutions: No substitutions or cash refunds are allowed.
No Returns: No returns or exchanges on purchases using redeemed Points. Once Points are redeemed, Points cannot be credited back to a Member’s account.
Point Expiration: Points will expire within a 12-month period if a Member does not earn or redeem their Rewards at least once within this given period. Your RaceWay Rewards account remains active unless RaceWay and/or RaceTrac or the Member deactivates the account.
Member Information and Communications
By participating in the Rewards Program, you agree to receive communications and messages from us related to the Rewards Program and RaceWay’s various goods and services via email, social media and various other channels, including in-app messages delivered through the Mobile App. We may use these channels to communicate your account status, notify you when you are eligible for a reward, communicate program changes, offer special promotions, coupons, information and offerings that we believe may be of interest to you, and more. Members who opt out of all marketing communications will not receive further communications, except for certain messages that pertain solely to the administration of your Rewards Program account or as otherwise permitted by applicable law. Your information will be protected in accordance with our Privacy Policy.
You may also opt-in to receive SMS communications from RaceWay Rewards and by doing so agree to the SMS terms of use here.
PLEASE READ THESE SUPPLEMENTAL TERMS OF USE CAREFULLY. BY OPTING IN TO THE RACEWAY REWARDS SMS PROGRAM, YOU EXPRESSLY CONSENT TO RECEIVE RECURRING MARKETING TEXT MESSAGES FROM RACETRAC, INC. AND ITS AFFILIATES (“RACEWAY” OR “WE”, “OUR” AND “US”). YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN (the “SMS Terms”) AND ALL TERMS INCORPORATED BY REFERENCE. THE SMS TERMS INCORPORATE BY REFERENCE RACEWAY’S TERMS OF USE AND PRIVACY POLICY. You may opt-out of these communications at any time by replying “STOP” to the message, and consent to receive marketing text messages is not required to purchase any goods or services. To begin receiving messages again, you may reply START back to the test message.
IF YOU DO NOT AGREE TO THE SMS TERMS, YOU SHOULD NOT AGREE TO RECEIVE TEXT MESSAGES FROM RACEWAY OR PARTICIPATE OR ENROLL IN THE RaceWay Rewards SMS program. You acknowledge and agree that you have read and understood the SMS Terms, and that the SMS Terms have the same force and effect as a signed agreement.
We may change, modify, suspend, terminate and/or eliminate the RaceWay Rewards SMS program and/or update or modify the SMS Terms at any time and in our sole discretion. Any changes or modifications to the SMS Terms will be effective immediately, unless otherwise stated, upon posting the changes or modifications to www.RaceWayStores.com and you waive any right you may have to receive notice of any such changes or modifications.
RaceWay Rewards SMS Program Description
Through the RaceWay Rewards SMS program we may send you promotions, offers and other communications related to RaceWay Rewards via SMS message. The SMS inbox is not monitored and your will not receive replies via SMS.
How to Opt-Out
You can cancel your participation in the RaceWay Rewards SMS program at any time. Just text "STOP" to the text message thread. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. Note that this will only opt you out of the RaceWay Rewards SMS program. You will remain opted in to other RaceWay communications.
Customer Support
If you are experiencing issues with the messaging program you can get help directly at RWguest@racewaystores.com or by calling 888-636-5589.
Supported Carriers
Carriers are not liable for delayed or undelivered messages. Supported carriers may change from time to time in the sole discretion of RaceWay Costs
As always, message and data rates may apply for any messages sent to you from us and to us from you, in addition to any roaming charges, if applicable. You may receive multiple messages from us on a weekly basis. If you have any questions about your text plan or data plan, please contact your wireless provider.
Your Mobile Telephone Number
You represent that you are the account holder for the mobile telephone number(s) that you provide to RaceWay, and you are solely responsible for notifying RaceWay immediately if you change your mobile telephone number. You agree to indemnify RaceWay for all claims, losses, actions, liabilities, fines, expenses, and damages related to or caused in whole or in part by (i) your provision of a telephone number for which you are not the account holder or (ii) your failure to notify RaceWay if you change your telephone number, including, but not limited to, all claims, losses, actions, liabilities, fines, expenses, and damages related to or arising under the Telephone Consumer Protection Act.
Eligibility
To receive text messages from RaceWay in connection with age-restricted offers from RaceWay Rewards, you must be a resident of the United States and 21 years of age or older. You represent that you have entered your correct age when asked for confirmation at enrollment.
You are solely responsible for maintaining the confidentiality of your account information, including your email, username, phone number, and password, and for any and all activity that occurs under your account, including all orders placed through your account. You agree to notify RaceWay immediately of any unauthorized use of your account or password. You may not use the account, user name or password of any other individual or company at any time without the express written permission and consent of the holder of the account, user name or password. RaceWay will not be liable for any loss or damage arising from your failure to keep your account information confidential, notify RaceWay of any unauthorized use of your account, or other failure to comply with this paragraph.
In the event you wish to delete your RaceWay Rewards account, please contact RaceWay to request user data deletion at RWguest@racewaystores.com or by calling 1-888-636-5589. You may also opt to delete your account under your profile settings in the app under “Delete Account”.
There is currently no membership fee associated with the Rewards Program. Points accumulated are promotional and have no cash value.
Members may not sell, transfer or assign Points. (Members may transfer offers made available through the Rewards System, but only as described above in the “Earning Rewards” section.) A member may have only one Rewards Program account.
We reserve the right to terminate a Member’s account and/or participation in the Rewards Program if we believe the Member has violated the Privacy Policy, these Rewards Terms or any other policy or guideline pertaining to the Rewards Program; or if the use of the account is unauthorized, fraudulent or otherwise unlawful.
We reserve the right to offer additional and/or different Rewards Program benefits to some members based on geographic location, Rewards Program participation, purchase activity or other criteria as determined by us. Some of our special promotional offers, benefits, and communications also may be based on Member usage or purchase volume or type of purchases.
The Rewards Program is for your personal noncommercial use only.
If you have any questions about these Rewards Terms, please refer to the FAQs at www.RaceWayStores.com or contact RaceWay at RWguest@racewaystores.com